Frequently Asked Questions
If your question isn’t listed, contact us.
How long do I keep access?Access
You receive at least 24 months of access to course videos and materials. We periodically refresh content and extend access when updates are significant.
Do you offer refunds?Payments
Yes. If a course isn’t what you expected, email support within 14 days of purchase. We’ll ask for feedback to improve, then process the refund. Some live cohorts have different terms listed on the course page.
Are you financial advisors?Scope
We provide education—not individualized investment, tax, or legal advice. Use what you learn to ask better questions and make informed decisions. Consult a professional for personalized advice.
Do you issue certificates?Certificates
Yes, you can download a completion certificate after finishing the lessons and journal checkpoints. Certificates are for your records and professional development logs.
What tools do I need?Requirements
A modern browser and a notebook are enough. Spreadsheets are optional; we include printable worksheets for every budgeting and investing exercise.
How are courses structured?Structure
Short videos, practical prompts, and a final two-line “policy” you can write in your journal—like your investing allocation or debt payment rule.
Can I learn at my own pace?Pacing
Yes. You can pause and resume anytime. There are no countdowns or deadlines. Live sessions are optional and recorded for later viewing.
How do Fallows and Cart differ?Features
Fallows is your saved list—courses you’re considering. Cart is for checkout. You can move items from Fallows to Cart anytime in the catalog.
Do you guarantee results?Expectations
No. We teach skills and provide frameworks. Outcomes depend on your choices and circumstances. We avoid hype and false urgency to keep expectations realistic.